1 Introduction

Sleafs ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, why we collect it, and how we use it when you visit our website or make a purchase from us.

By using our Site, you consent to the collection and use of your information as described in this policy.

2 Information We Collect

We collect information you provide directly and information collected automatically when you use our Site.

3 How We Use Your Data

We use the information we collect for the following purposes:

• To process and fulfil your orders, including shipping and delivery.
• To send you order confirmations, invoices, and delivery updates.
• To manage your account and provide customer support.
• To send promotional emails and offers — only if you have opted in.
• To improve our website, product catalogue, and user experience.
• To prevent fraud and ensure the security of our platform.
• To comply with legal obligations and resolve disputes.

4 Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

• Logistics Partners: Your name, address, and phone number are shared with courier and delivery partners to fulfil your order.
• Payment Processors: Payment information is handled by our secure payment gateway partners (e.g., Razorpay, PayU).
• Legal Compliance: We may disclose your information if required by law or government authorities.
• Business Transfers: In the event of a merger or acquisition, your data may be transferred as part of business assets.

All third parties we work with are required to handle your data securely and in accordance with applicable laws.

5 Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience on our Site. Cookies help us:

• Remember items in your shopping cart.
• Keep you logged in to your account.
• Understand how visitors use our Site (analytics).
• Show you relevant content and offers.

You can control cookies through your browser settings. Disabling cookies may affect certain features of our Site such as the shopping cart.

6 Data Security

We implement industry-standard security measures to protect your personal data, including SSL encryption for all data transmission and secure password hashing.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach, we will notify affected users as required by law.

7 Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your account and associated personal data.
• Opt-out: Unsubscribe from marketing communications at any time.
• Portability: Request your data in a portable format.

To exercise any of these rights, please contact us at support@sleafs.com. We will respond within 30 days.

8 Children's Privacy

Our Site is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

9 Third-Party Links

Our Site may contain links to third-party websites (e.g., social media platforms, payment gateways). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

10 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Continued use of our Site after changes are posted constitutes your acceptance of the revised policy.